Child Policy

  1. Age Requirement:

1.1. Child Definition:

  • For the purpose of this policy, a child is considered to be an individual between the ages of 0 to 12 years.
  1. Accommodation:

2.1. Maximum Occupancy:

  • Room occupancy limits, including the number of adults and children, are specified for each room type. It is important to adhere to these limits for safety and regulatory compliance.

2.2. Crib Beds:

  • Complimentary cribs may be available upon request, subject to availability. Rollaway beds may be provided at an additional charge, depending on room type and availability.
  1. Dining Options:

3.1. Children’s Menu:

  • Our dining facilities may offer a children’s menu with a variety of age-appropriate and nutritious meal options.

3.2. High Chairs:

  • High chairs are available in our dining areas to accommodate young children during meals.
  1. Safety and Supervision:

4.1. Supervision:

  • Parents or guardians are responsible for the supervision and behaviour of their children throughout the hotel premises, including public areas and recreational facilities.

4.2. Pool Safety:

  • Children must be accompanied by an adult while using the hotel’s swimming pool. Pool safety rules must be followed at all times.
  1. Child-Friendly Amenities:

5.1. Recreational Facilities:

  • Rosemay Hotel may suggest for family-friendly activities or entertainment options in the local area can be provided upon request offer child-friendly recreational facilities or activities. Information about these amenities can be obtained from the hotel’s front desk.
  1. Special Requests:

6.1. Special Accommodations:

  • Families with specific requirements or special requests for children are encouraged to inform the hotel in advance. We will do our best to accommodate your needs.

6.2. Celebrations and Events:

  • Rosemay Hotel is pleased to assist in arranging special celebrations or events for children, such as birthdays. Please contact the hotel in advance to discuss arrangements.
  1. Child Identification:

7.1. Identification Requirements:

  • For security and guest safety, parents or guardians may be required to provide identification for their children, especially when availing services or checking into the hotel.
  1. Code of Conduct:

8.1. Respectful Behaviour:

  • Children are expected to behave in a manner that is considerate of other guests and hotel staff. Disruptive behaviour may result in intervention by hotel management.
  1. Contact Information:

9.1. Reception Desk:

  • For inquiries or assistance related to our Child Policy, guests are encouraged to contact the hotel’s reception desk.

We look forward to hosting your family at Rosemay Hotel and ensuring a delightful stay for you and your children. If you have any questions or require further clarification, please do not hesitate to contact our front desk.

Newly-renovated 4- Star Boutique Hotel located near to Heathrow Airport with direct access into Central London.

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