Food and Beverage Policies

At Rosemay Hotels, we are committed to providing a delightful dining experience for our guests. To ensure the safety, enjoyment, and quality of our food and beverage services, we have established the following policies.

1. Dining Reservations:

1.1. Reservation Requirements:

  • Advanced reservations are recommended, especially during peak dining hours. Walk-in guests are accommodated based on availability.

1.2. Group Reservations:

  • For groups of [20] or more, we encourage making reservations in advance to ensure the best possible dining experience.

2. Dress Code:

2.1. Casual Elegance:

  • Guests are encouraged to wear smart-casual attire when dining in our premises, and excessively casual clothing are not permitted.

2.2. Special Events:

  • Specific dress codes may apply during special events or themed evenings. Guests will be informed of any dress code requirements in advance.

3. Outside Food and Beverage:

3.1. External Food:

  • External food is not permitted in our dining establishments. Exceptions may be made for special occasions, subject to approval by management.

3.2. Outside Beverages:

  • Guests are kindly requested not to bring outside beverages into our restaurants and bars. Our beverage menu offers a diverse selection to suit various preferences.

4. Allergies and Dietary Restrictions:

4.1. Guest Notifications:

  • Guests with allergies or dietary restrictions are requested to inform the server when placing an order. Our culinary team will make every effort to accommodate special dietary needs.

4.2. Cross-Contamination:

  • While we take precautions to prevent cross-contamination, we cannot guarantee that our dishes are free of allergens. Guests with severe allergies are advised to exercise caution.

5. Children’s Dining:

5.1. Children’s Menu:

  • A children’s menu is available for our younger guests, featuring a variety of kid-friendly options.

5.2. Supervision:

  • Parents or guardians are responsible for the behaviour and supervision of their children in dining areas.

6. Hours of Operation:

6.1. Regular Hours:

  • Our dining establishments operate during specified hours. Guests are advised to check the hours of operation in advance.

6.2. Room Service:

  • Room service is available during specified hours. A menu is provided in guest rooms with available options and ordering details.

7. In-Room Dining:

7.1. Room Service Charge:

  • A room service charge may apply to orders delivered to guest rooms. Details are provided in the in-room dining menu.

7.2. Ordering Process:

  • Guests can place in-room dining orders by contacting the reception desk or using the provided in-room dining phone number.

8. Contact Information:

8.1. Dining Services:

  • For inquiries or assistance related to our Food and Beverage Policies, guests are encouraged to contact the dining services team at Rosebud Coffee Club

We appreciate your understanding and cooperation in following our Food and Beverage Policies. If you have any questions or require further clarification, please do not hesitate to contact our dining services team.

Bon Appétit!

Newly-renovated 4- Star Boutique Hotel located near to Heathrow Airport with direct access into Central London.

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